Beware of this scamming company. Our pick up was scheduled at 11:45 AM we entered the lobby at 11:35 (being generous, more like 11:32) only to find out after having to call to see where our ride was that they had supposedly already been there at 11:30 am (15 minutes before our scheduled pick up time) and then already left. Leaving us not only stranded but having to look for other options.
This is the worst shuttle experience I have ever had. When I called they gave an excuse of having to pick up over 500 people today. We are here for a cruise, I'm sure there is a high volume but we are now hoping just not to miss the entire trip after spending thousands to get here only to have this terrible company leave us stranded at the hotel.
If you want to be screwed over, miss your travel plans, and waste all the money you've already spent to get here and the things you had planned and reserved Seattle Express is the best for this!