We had a 1030 flight but due to fog they pushed it off til 1130 which was great, instead of just whisking us out there they wanted us to have the best experience/view possible. The staff at check in were nice, but the crew on the boat were fantastic. They even made a U turn when we were coming back in b/c they saw an American flag floating in the water and wanted to bring her in to shore. My son and I enjoyed the experience.