The hub and I took this day trip on 04/15/19. Firstly, grayline should have someone at their front desk to greet and direct customers as they walk in. It was a mess with various tours all over the place and mass confusion. Secondly, don't have customers waiting outside of the bus in the rain before allowing them on the bus. The tour in itself was good, but more time could have been spent at the liberty bell and less time at the Amish place which is ridiculously over commercialized. I was disappointed with the amish buggy ride. Not what I expected. However, if you want a taste of Philly, this is it. Also there should be an opportunity for guests to shop around for souvenirs.