Awful driver who couldn't communicate and yelled a lot. We could have taken a taxi quicker and with better results. Very disappointed. The last time we used this service it was great. Took a taxi back to the airport to avoid this service. The company used by Viator was sub par. Who would hire this driver for customer service-he yelled at me do you want to work with me or not? when I could not understand him on the phone. Again-this took a long time when taxis were just right there! Do I feel cheated.
Arrival was met with a text containing instructions for meeting our driver. Our wait was no longer than 3 or 4 minutes. Our driver, however, was sullen and unfriendly. We tried to engage in conversation but he said nothing. Very strange welcome to a beautiful city.
Excellent trip. The driver was smart, having sent me a SMS before the plane had landed. He was perfectly on time. The car was perfect.
I'll come back !