FarAway28659402875
Oct 2024
1/5 overall dissatisfied with the tour. The tour lady was nice and her accent is beautiful great to listen to, but during the four hour tour she was talking non stop and some of it was her personal life, which is fine but there were five occasions where she talked about babies dying or killings in the area or suicides. I don't want to hear all that negative stuff and I'm sure that most people that are on vacation don't want to hear it either, we just want a tour thats it. There are a lot of other historical things in san diego to talk about besides those things. I hope she does better as a tour guide and leaves people happy and satisfied with paying her to drive around because that's all it is, a person giving a basic tour. Also, she gives out bags of water, but just offer water and snacks instead, I feel like that would be better than making it look like a surprise when it's really not, and I'm allergic to trail mix with nuts so I suggest to keep it simple with chips or something next time, thanks for reading
Одговор домаћина
Oct 2024
Thank you for sharing your thoughts. However, we want to clarify that the information provided during our tours is carefully curated to reflect the true history of the region. San Diego, like any place has a rich history.
Our guides work hard to ensure that the tours are informative and engaging, and while we may occasionally share personal anecdotes, this is often done to create a connection with the group.
We do not talk at all about babies dying or killing, so saying that’s all the tour is about, is outrageous.
Regarding the snacks, they are provided as a courtesy, and it’s unfortunate you didn't find them suitable, but we can't accommodate every individual preference. We do our best to offer a well-rounded service, and the majority of our guests enjoy it. It is also mentioned in the tour description you will get water and snacks, so it is not supposed to be a surprise! We hope that next time you approach the tour with a more open mind to fully appreciate the effort that goes into providing an authentic experience.