Our trip was amazing. The entire staff was extremely friendly and created a welcoming environment. They did a great job of communicating on where you were, different history of the area, facts on whales, etc. We saw three humpback whales (one baby), a pod of dolphins, and tons of sea lions. For the price it couldn’t be better. 4 1/2 hours of fun, they also provide two snacks during, soda and water are free, and alcoholic beverages for just $5. They have the cutest shirts to purchase for $20. It does get very cold when you’re out in the ocean and very very windy (and this is coming from a Wisconsinite!). I highly recommend bringing a sweatshirt, coat, and blanket - you will need them! Overall amazing experience, if you’re visiting the area I highly recommend going!!