StephanieMarieFL
Jan 2021
I would have rated this tour 4-stars up until the departure! Here’s why....So, my family opted to buy a combo trolley and riverboat tour while visiting Savannah for the first time. The trolley ride (and guide) were excellent just wished we could have spent more time sightseeing. The riverboat “Georgia Queen” is old, but clean. The narrated portion of the boat ride was informative. I am a history buff and really enjoyed that piece. The food, while limited, was also surprisingly good. So why 1-star? Well, as we were departing the boat, the “captain” was standing on the dock bidding everyone a farewell. We literally watched him thank and say goodbye to 10+ people in front of us. When my family of 3 approached where he was standing, he just gave us a cold stare. After we passed, he went back to saying his goodbyes to the passengers behind us. As the only Black family on the tour that day, we felt extremely uncomfortable. This was also the only tour where we experienced something like this during our stay in Savannah.
Одговор домаћина
Jan 2021
Hi, there. That sounds awful. We can see why you felt slighted. At Gray Line Savannah we strive to treat every visitor as a VIP and do not tolerate racism. As Savannah Riverboat is a partner, we don't actually interact with their staff on a regular basis; however, we'll forward your comments to their management. Thank you for your honesty. We're glad to hear you enjoyed the beginning of your day.