The driver was very professional and ride was smooth, convenient curb side pick up at door 4, driver helped me with luggage too. but I booked online for 90$ Which was the listed price but was charged 35$ extra as I was told there was an error in the booking site viator. Showed the driver tickets I got , which is accurate, no errors in booking, clearly stating the pick up and drop off points. Received last minute messages from the owner, 2 hrs before boarding my flight while in India about having to pay more causing undue stress, leaving me with no options to cancel or find an alternative ride! Hope the listing prices are accurate , not sure if the error in pricing is from viator or All city port service
Одговор домаћина
Jun 2023
Hello and thanks for reaching out. We are sorry for the extra charges but the option you chose was actually for a radius thats like 20miles less than your drop off point. When booking it doesn't calculate that your going further than the city limits and about 20-30mins further out so yes there was a difference in pricing. We try our best but sometimes the listing dont cater to all details. Appreciate you not forgetting to mention the nice driver and ride so thanks much for that. I assure you that u were not overcharged and these days for the price you paid its still in the range of what some people pay a small Prius so considering u were in a blk on blk luxury car for the ride we did not charge any extra for that it was just the distance was way out there.
We try!!