They were absolutely great! They showed so much aloha spirit!
I know Kapaa traffic is horrendous. Our pick up time was around 11:30am and I started to get a little worried when the shuttle did not show up around that time.
I called the service line and they were very transparent and friendly. Despite the situation, they did indicate that they had moved us to go on another shuttle since the one we were originally suppose to be on was expecting a larger party.
It was a happy coincidence that the larger party sent half of their group on a taxi. This freed up space.
Our driver, Myrna, was incredibly friendly and positive. Despite the delay, she maneuvered the traffic, kept an upbeat attitude, and got all of us to the airport on time.
I would recommend to anyone visiting the island. I know that currently, the island is pretty stressed on transportation/ rental car availability. I am grateful there is a service like SpeediShuttle to get us to where we needed to be.