I would choose zero stars if I could. My husband and I had a great time while we were out on the mopeds, but upon return we were charged an additional $83 dollars to replace the moped lock and key. After struggling to get the lock unlocked with the key for TEN minutes, the tip of the key just broke off into the lock with NO pressure. Mind you, I am 5 1/2 months pregnant so it’s not like I can put much “force” into it. The two employees at the store responded by telling us "Oh, we have to deal with this ALL the time. You just have to wiggle it for a bit," after explaining to them we "just wiggled it" for ten minutes. Originally, they said they were going to charge $75 but then later said “Oops, it’s actually going to be $83 because you also have to pay for shipping.” For all the money you are already paying to rent the moped, you'd think the shop would cover a minor inconvenience like this. I hope people choose other moped rentals JUST because of this review. Otherwise, you might be paying for an $83 replacement lock.