I want to start off by saying this would be a 5 star review if COVID-19 wasn’t going on. The short version: the place itself was a great experience, but their lack of COVID-19 enforcements was a joke, and I would recommend waiting until AFTER things with COVID-19 cool down so you can enjoy everything safely. I compromised on the 3/5 stars and the explanation is below.
The place itself: 5/5 stars. It was my first time here, and I really enjoyed all the exhibits. I loved how the whole place was set up. Having the timeline/history set up with amazing graphics throughout was really a great touch. I loved being able to try all the different flavors from around the world! When we came, we had to get our temperatures checked, and at some points, were being monitored for proper masking wearing and social distancing. There were hand sanitizer stations set up everywhere, so it was nice to use it after touching the exhibits.
COVID-19 Safety/Enforcements: 1/5 stars. Guests would walk by workers without wearing their masks properly, or not staying safe distances away, and NO ONE would say/do anything!! They only really cared at the beginning and during the tasting. I was in the movie theater, and the groups around me had their masks off. There were two ladies that followed us the entire time and were always extremely close behind us and had their noses out from their masks. It made us extremely uncomfortable, and EMPLOYEES would walk right by us and say nothing. They would look at these ladies not wearing their masks properly and do absolutely nothing. Only someone at the tasting stuff told them to stand further behind us. If I had a dollar for every time someone wearing a mask improperly or not social distancing walked by an employee and they didn’t say anything, I’d be rich. They had people constantly reminding other guests, but they never did anything to enforce it. You have to be strict about it the whole time, not just at select parts.
Overall, I would have had a much better experience if they had actually cared enough to enforce their COVID-19 rules. Not only is it bad for guests like myself, but I feel worse for the employees who have to constantly be exposed to these idiots who cannot respect them. The place is amazing, but I will not be returning until all this is over.