We had a great experience working with Jake and Evan! From the time I called, they were very helpful getting a reservation that worked with our schedule and group size, accommodating us so our family could all go at the same time frame. They worked so well with our kids, ranging from 2-14, helping and directing them on where to go and the best way to see the manatees while teaching about them. We were able to see many manatees and had extra time after the kids were done, they boated us around and showed us the underwater cave. Highly recommend using this company!