We got a last minute booking after weather forced us to change our plans, and it was a wonderful experience. Evan and Jake are very easy going, and they were terrific with our girls age 7 and 10. They are both very respectful of the environment and the animals, so we felt we were in good hands to have an experience that felt safe for all. When my 7 year old was nervous about being close to the manatees, Jake was able to chat with her in the water and bring her close enough for her comfort level while I (mom) got to see these beautiful creatures up close. Somehow, he was also able to take amazing photos at the same time, and these are included on a USB drive for free at the end of the trip. We had all the time we wanted with several beautiful manatees including a mother and baby! Also, as a family of 4, we ended up with a private tour since they only take out 6 passengers at a time on their smaller boat which means we had a very quiet, calm experience. I noticed larger boats with bigger groups had a hard time managing the members and this made visibility in the water tough because of the many feet stirring up sand. We definitely had a premiere experience. We would definitely recommend!