Thank you for taking the time to leave your honest feedback. Although we offer the lowest price among reputable off-road tour operators in the area, we strive to ensure that our guests receive an exceptional experience that exceeds the cost.
As our tour description states, the sunset is weather dependent. As seen in pictures posted in the 5-star reviews of 1300+ previous travelers, some days our desert sunsets are spectacular; some days our desert sunsets are less spectacular than sunsets in the Grand Canyon, Hawai'i, Spain, or other locations. Since our desert sunsets are unpredictable and constantly changing, it is not possible to determine from one desert sunset that all future desert sunsets will disappoint future guests.
I am sorry to hear that you felt that your tour lacked substance. Our tour guides go through extensive training and quality control to ensure that they can share an exceptional Sonoran desert narrative. I would not recommend this tour for those who are not interested in learning about Sonoran desert flora and fauna.
Please feel free to email me directly at
[email protected] to provide additional details about your tour. We take our reviews seriously and use them to constantly improve our product.