The day of our scheduled private tour, approx 3 hours prior, we received an email cancelling. I understand things happen, however, I don’t stay glued to my email on vacation; I didn’t even see the email until I just happened to check it as we were driving to meet up with the tour guide. I feel a call should have been made since it was a private tour, it would have only been one call. Also, unfortunately, because of the late notice, all other tour operators were booked.