We actually live in Myrtle Beach and purchased surf lessons for our kids. Had so much fun, we decided to buy my husband a Kayak tour for his birthday August 2017. Pick the day, my husband took off work and was really excited. Jack cancelled the appointment due to not having enough people sign up, and would let us know another date. After waiting 3 months for another date, we requested a refund, only to be told we couldn't be refunded this late in the game and to let us know when we were back in town for a credit...we are from out of state and at that point didn't want a credit. We just wanted a refund.