Amazing trip for my girlfriend's birthday. Eric was awesome as was the pilot Joe. My girlfriend and I got caught behind an accident at 3:30 AM driving to Temecula, and even though we were a half hour late and almost missed the ride, Eric picked us up close to where we were taking off from and made us feel at real ease because we were extremely nervous that we'd miss it. I never once felt uneasy or scared by the experience as well. Eric has been flying balloons and planes for 20 years. All in all, really unbelievable experience for sunrise that I'd recommend anyone and everyone to go do, with Cielo Balloons.