Trip was amazing, pilot was great. Only negatives - the small waiting area and long waiting time 40 mins later than reservation with no apparent reason, explanation or update. But worth it for the trip of a lifetime.
Our first reservation was cancelled due to weather conditions so we rescheduled for a few days later. We arrived hall an hour early but they took us straight away with hardly any waiting. Soon we were up with our pilot Chris who gave us a fantastic tour with great commentary..
The guides were too stressed and the other people on the helicopter were extremely disrespectful, what a pity.