One hour and a half waiting for the bus that would taken us to Mendenhall Glacier, so frustrating watching other tours living on time, it seems that blue bus glacier express sold more tickets than the one they could actually operate… all people were concern due we had to come back to our cruises… once traveling in the buses no issues, good job from driver, but people on land they didn’t have a clue about where were the buses…
Same story when we we wanted to came back from the glacier to downtown, another bus from another company (Junue tour) took all the people they could on the bus to help us get to downtown…. I need at least 50% refund of this terrible experience, hope you take these comments in a serious manner and you take actions ASAP with this company, it is so frustrating when you are traveling abroad with little time in a beautiful place far from home and waste time like this… unnecessary