My goal was to see the Mendenhall glacier and walk the nugget trail at my own pace. Using the blue bus shuttle fulfilled that goal. We had 2 driver's, a male and a female, both of the of these driver's gave us helpful information: where bathrooms were located, how to get to the elevator, where to see salmon, how to get maps, lots of info about the town, good places to eat, and back stories. One of the couples in our group had a male bus driver who was not as informative. Had they not had that experience I would have given a better rating, if I had that driver I probably would have given a poorer rating.