As far as the company goes, I would have given this a 1 star review.. but because of the people we were with and where we went, I bumped it up to a 2.
From minute one there were problems. They made us fill out paperwork and waivers beforehand, but no one ever collected it or even mentioned it the day of. While the driver was kind, she had zero knowledge of really anything. No idea about the wineries or area, no idea how to get anywhere, and we were rushed the whole time because she picked us up almost an hour late. The places we went to had no idea we were coming in, and we were left to just kind of lead ourselves. Also, no one ever told us there would be other people in the car with us doing the “tour” as well, so that was a bit of a surprise. Then after all this she got lost dropping off the other guests and then took us back to the WRONG HOTEL! The hotel she had just picked us up from hours before. The whole thing was honestly just a mess and I would highly recommend literally any other company to work with.
Одговор домаћина
Oct 2021
Randee
I am sorry to hear about your experience. The tours are very clearly stated as SHARED vans and tours, and we allow up to 12 guests on the bus. We also don't pickup at hotels for groups of 6 or less, this time I made an exception because you begged me. I told you that it would take us 30 mins - 45 mins to cross town to pick you up hence making us and everyone else late. But you insisted, so I caved and agreed, so to be truthful we were not late to pick you up , only late because you refused to meet us at the pickup spot. Again I am sorry
Andrew