This was the worse experience I ever had, I spent tons of money to rent a car and drive from Boston on vacation, waited in the freezing cold for 45 mins for my Salem Night Tour that I was excited about. No one showed up, the meet up store was close, no one answered the phone, no email to let me know or text about emgerncy canceling . Nothing, I never complain but this is the worse company I have ever experienced. I lost not just my ticket money, car rental, gas, 4 hours I could have spent on other things on vacation because NO let me know. DO NOT USE THEM !!!!