The tour (driver Atala ) dropped us at one spot in downtown shopping strip,we had to be there the whole time, and the restaurant where Atala took us over charged for our drinks.(4drinks for 28 us dollar plus tip) , said the waiter that it's a happy hour and gave us 2drinks each and we didn't even drink ,it was horrible drink and mismatched glasses,food was included in the tour price the bus driver said. two 3inch tacos and beans.
We were expecting to visit cultural center and shopping mall and have a nice lunch or dinner in a nice Mexican restaurant, but never had time to go because we stayed in downtown too long. our trip was supposed be 5hour trip , took
8hours total, including border crossing.(about 2hours) , I think she just took us where her acquaintances' stores are. They are so high pressured, for that we didn't purchase any thing. My guests said they will never visit Mexico again, it was pretty disappointing experience for them.
Our guide was extremely informative, and described the city in great detail. Safety was a big concern for me, but I felt completely secure with our guide and we only left the vehicle in an area it was safe to do so (Ave. Revolucion).
The tour started 15 minutes late. The lunch included in the tour was pathetic: pieces of plain meat thrown onto two small tortillas with a tablespoon of beans. i would have much rather taken care of lunch myself. The driver was very nice. Too short for the money. Need a complete day tour.