Our tourguide, Big Steve, was amazing. He told us neat facts about the area. While going down the rapids, there were other white water rafting businesses putting their rafts in at the same area. Their rafting guides were clearly less experienced, because ahead of us was a raft that got caught in a rapid, causing their raft to get caught, tip forward. An older gentleman sitting in the ft of the raft fell forward into the water. Big Steve immediately had us quickly paddle towards him, even though he was on a rafting tour with a different company. He grabbed him by the life jacket and launched him into our boat. The man was shaken. He said he got trapped under his raft when he fell out. We paddled to a safe area and his raft guide eventually caught up to us. We helped him get back onto his raft and went on our way. Big Steve went above and beyond to help someone in need. Great life lesson for our kids and a terrific guy. He's been a rafting guide with Smoky Mountain Outdoors for 15 years. The rafting was great. Two adults and two teenagers. We all loved it! Smoky Mountain Outdoors was very organized. Everything moved like a well oiled machine. The restrooms where very clean, but it would be nice to have more changing rooms for the women. Thanks for the great memories that will last a lifetime!
Одговор домаћина
Aug 2019
Thank you for all of the great comments about your guide Big Steve and about your trip. Safety is our number one priority regardless of who needs our help, and I'm glad it shows. And thank you for the great comments about your experience at our riverside outpost. I'll pass on the feedback about the changing rooms! Please come back and see us on your next trip to the Smokies and have a great summer!