Hi Julia, Thank you for taking the time to leave us a review. I'm sorry to hear that your hunt did not go as expected. Let’s Roam’s Scavenger Hunt was created as a self-guided fun activity that helps people connect, play, and laugh together. You can complete the hunt at your own pace. We also have a dedicated support team that is always ready to answer any issues, questions, or concerns you might encounter during the hunt. We can send you step-by-step instructions on how to start the hunt. Just send us an email at
[email protected] and share with us your original voucher code so we can assist you.