This event was a custom wine tasting tour that exceeded my expectations. From my poorly sketched agenda, the team helped to refine driving and visit times to be a very workable itinerary. The chauffeur, Bill Tracey, provided a highly professional, memorable experience. Beginning the day before, Bill drove out to the remote pickup location to confirm the details, again from sketchy instructions. He performed enough field research along unmarked roads, and unmarked addresses to determine precisely where he should start the tour. More than a driver, Bill was host who provided pamphlets and a book describing the wineries in detail. At each stop on the tour he became a tour guide to highlight each property, describing its history and to point out interesting facts along the way. He served as a concierge who spoke to the winery staff upon arrival to introduce the tour and the requested service. And finally, at each stop he was eager to collect souvenir glasses and handy with the camera to capture the moment. Many thanks for an excellent experience.