We had a truly amazing experience with Napa Valley Balloons. The flight itself was exhilarating, as you'd expect, but it was the quality of service and sheer professionalism of the entire team at Napa Valley Balloons that took us by surprise. From the moment we checked in to the moment we left, we received very special treatment (as did everyone else). Highlights include the welcome breakfast, the fire while waiting, the brilliant and very skillful pilot, Bob, and the simply amazing sparkling wine brunch on return.