First, unless you’re getting picked up at a Waikiki hotel, this place is not very easy to find. My wife and I love to parasail but this time it was not that enjoyable. We felt very rushed, were only on the boat a total of 45 mins, and up in the air for less than 5 mins. The “captain” and guide weren’t very friendly, talked among themselves and not to any of the guests. We’ll go again for sure, but next time it was be with a company that spends more time on customer service and less on profit.