Unprofessional business office, controlling and arrogant. The first time I spoke with corporate I found them to be accommodating and they said that they would pass on the message to their Hot Springs office. I heard nothing so I contacted them again today. I attempted to contact the Hot Springs venue to no avail. Left a message on a telephone system, called corporate, and asked to be connected. They refused stating that they could help from there. The person on the phone wanted control of the conversation and treated me, a customer as a child. He acted as if he was too busy and did not wish to listen to a customer who simply wanted personal service. The corporate office hung up on the conversation when I continued to ask to speak to someone local. I told them that I had other options close by. If this is the way they treat potential group customers on the phone I can only feel that their service in the field may be as unprofessional and perhaps even dangerous. I had a number of groups that were looking at booking with this company but I have now enough doubt in my mind about them and that their corporate behavior may reflect across their company. I have informed all groups to avoid them. I have now recommended an alternative experience that I have used before and found to be exceptional. Try LOCO ROPES in Mt. View for a safe, personal, and professionally run experience. Based on my telephone experience with the corporate office I caution you against considering Adventureworks Hot Springs or any other part of their company.