I was very impressed with Niagara falls but thought the bus company was ordinary considering on what we paid!
Truly wonderful from start to finish. The coach is air conditioned, stopping every 2 hours for drinks / food / toilet breaks. The tour guide was extremely informative. Stayed on Canadian side. Hotel was more than expected - iron, ironing board and 2 double beds for just me! Worth every penny. Loved the boat ride Maid of the mist and walking up to the falls. Then to end, you have a shopping spree with discounts! YES! Recommend this trip.
Loved Niagara Falls, but not the tour so much. LONG day on the bus! Left NYC at 7am and didn't check-in to hotel in Canada until after 8:30pm. Had to rush to falls to see firework display and didn't have dinner til 11:30pm then up at 5:45am the next day to meet the bus and cross the border.