From beginning to end, my mom's and my experience with Gansett Cruises was great. We had a couple questions the night before our tour as we were coming in from Providence and would be in Newport for just a few hours, and even on a Saturday night after they were closed for the day, Gansett got back to us. Then the next day (yesterday), Jill at the ticket booth was super helpful and then Christopher as our tour guide could not have been better! A total pro, he struck the perfect balance between entertaining and informative. My mom had been to Newport before, but it was my first time; both of us were all smiles from beginning to end with Gansett and aboard their cruiseboat which was a wonderful size-- not too big, not to small, and a lovely design. Positive vibes all around! Thank you, Gansett! :-) :-)