Family took the harbor tour and had a great time. One person was late and staff checked with everyone to see if they wouldn't mind a slight wait. They were nice enough to agree and it was handled professionally. Crowded harbor with a lot of boats to see, beautiful mansions on shore and interesting tidbits of information made it an enjoyable cruise. But, take a jacket, no matter how warm you think it will be, it will be a lot cooler on the water. The wine they sold on board wasn't too good, especially for the price, but that's not why you go on a tour. Overall, good value and good time. One note: parking can be an issue, so get there early. The visitor center parking lot is about a 15 minute walk to the dock.