I regretfully say that I want my money back. Let me state the reasons why:
1. At the first stop, he almost left two passengers. If it wasn’t for my wife that told me the passengers next to her were missing and then I informed the driver and he stopped and backed up. He hd already left them. We were given 20 minutes to stay but we left at about 10 minutes.
2. The bus AC did not work. We were burning up and sweating up a storm. I have video and pictures. All of us were frying and very uncomfortable. We as passengers had to open the windows to let air in. The guide did not even address us about this and just stayed quiet and opened his window without telling us. We were in bus 3 license plate RSX574
3. The snorkeling was terrible. We were taken to a beach that was for surfing and not snorkeling. The waves were big and NO ONE SNORKLED. IT WAS DANGEROUS! We were even told “we normally don’t take you here but today is not bad”. Its ridiculous, we came in this tour to snorkel nd we couldn’t whatsoever. It was terrible!
4. He took a long time after we gor on after the “snorkeling”, we were like in a sauna. My wife had to go iut and ask when we were ping to leave. Our tou ended at this point.
5. Our tour ended at this point. Like one of the passengers said “our tour ended at the snorkeling” When we left the “snorkeling” spot he got upset and did not speak one word at all. No descriptions of anything. He just dropped us to the DOLE plantation, we had to ask how long we had. Then he took us to the coffee plantation, no narration, no description, no tour.
6. I will fill in about rest of the non tour.
7. He almost left another couple after the DOLE plantation. We had to yell and say we were missing two.
8. After coffee plantation. Not a word either. Someone even asked “what crops are these” and he as so rude he dis not say a thing.
9. I did not feel safe on the way back it seemed he was just mad and speeding.
10. I've e-mailed them, I've called them, I've tried the chats but only silence! No accountability what so ever!