My sisters and I had a terrible Tour Guide - Joseph !! The Tour itself was really nice, clean bus, lovely bus drivers (we had two) and enough comfort stops etc. But there were quite a few elderly people on our bus and Joseph rushed the whole day, would not let people stop to take photographs and was quite rude to anyone who asked questions. We found him to be quite arrogant and compared to any other tours we have done with you, not a good communicator (we felt we could have gotten more information from a travel brochure). The tour itself would have been fabulous, had we had a different guide. His heart was not in it, and he merely went through the motions, and then at the end of the day, started to try and smile so he would get his tip. Well he didn't get one from many on our bus. Loved Boston and the Trip, disliked him immensely, sadly.
The trip was very well organized but the guide could have been a bit more engaging.
Good value trip, however felt very rushed, minimal time in the locations, were delayed twice by the driver arriving back late then forgetting his phone, so having to travel back a distance. Tour was generally good, however the guides not brilliant, rather patronising at times.