I so wish I would have read more Trip Advisor reviews before I did this today. The commentary always follows the right side of the ship, so it is imperative to sit there if you want to follow along. On the way out the left side doesn't know what they are looking at, and on the way back the left side would need to remember what was already talked about. Also, on our boat the sound system was terrible on the first deck - the speaker himself is on the second deck. I could rarely understand him, my husband did a little better and would tell me what things were here and there. We were on the right side thankfully, but still had trouble making things out. We tried to move up at one point, but the only available seats were in the middle of the boat. I am a short person and couldn't see over people's heads. Also, since people couldn't hear on the first deck, many gave up and started talking, making it more impossible to hear and the staff didn't say anything.The only reason this isn't a one star review is when I talked to them after the trip of my issues they took care of us is a satisfactory way. I really liked the sites, but wish there was a better sound system and a way that both sides of the boat could participate.
Відповідь від хоста
May 2019
Hi Sharon S and thanks for your review. We appreciate you taking the time to post your comments and helpful tips for future passengers. Sorry to hear that you had some difficulties during your cruise but glad that you felt you received a satisfactory response from our crew. Hope your entire trip to Boston was memorable. Enjoy your summer!