We took the tour last Sunday. Our driver, Tom Collins, was outstanding. He could be a standup comedian. Not only did he provide us with the history of Boston, but he did it by telling stories, not just reciting facts. This company is much better than Boston Old Town Trolley which we took the day before. Old Town Trolley has relationships with many of the hotels and as a result is more crowded. We has to wait twice for over an hour to get find a bus that was not full. They did return our money.
We have use Hope on Hop off buses all over the world and I can esiely say that CityView Trolley has the best drivers - we experienced two in addition to Tom, all were good Tom was just outtanding. They have my unqualified recommendation.