My husband and I contacted The Barrel Run inquiring about their private charter for a 50th birthday party. David contacted me right away and he was very friendly and helpful in answering all of my questions. Danielle, who helped with coordination, was also great and responded to my emails immediately when I had any questions about the logistics. We chartered the 36 person Barrel Bus for 4 hours and they picked us up on the northwest side of Chicago and we went to 3 different breweries. The Barrel Bus arrived exactly on time to pick us up. Ben, who was our host on the bus, was awesome!! He was so much fun and did an awesome job helping us keep to our schedule!! The driver was impressive with how he managed the tight turns. The outside of the bus is really cool looking and the inside was a nice set up with padded seating on each side so everyone can face each other. They provided a plastic tote with ice for drinks and one for garbage and you can play your own music via bluetooth and use their microphone. Everyone had a blast inside The Barrel, singing to the music, drinking and talking. One note, if you plan to drink on The Barrel Bus you may want to bring a cup with a secure top for any unfinished drinks that you leave on the bus when you get off because there are no drink holders in The Barrel Bus. Overall, the experience from start to finish was easy and convenient and fun and we definitely plan to rent The Barrel Bus for a private charter again in the near future!!