This trip cost over $1000 for two people. To start off, the night before the trip, we received call telling us to be at the airport at 5:30am instead of 6am. Our plane from Kona didn't leave until 7:15... called the tour folks and they didn't know why we were told that. Arrived in Oahu and were met by a young girl and didn't have much info other than the bus was little behind due to traffic. The first bus arrived 45 mins later and we were told it was not our bus and the other couples got on this bus. Another 30 mins later, another bus arrived but we then find out it is not our bus and the first bus that came was our bus! They were nice enough to take us to our destination to meet up with our group but by that time we had missed a majority of tour of Pearl Harbor. We did get to to tour the Missouri ship but we were pretty upset by then. Called the tour number and they were most unhelpful. Then we had the tour of Honolulu which was just okay and then dropped off at 2:00 PM by the mall until 5:00pm. Bus came back, almost died 3 times (had to pull over so the bus could "rest") and made it to the airport by 6, and of course our plane did not leave till 8:30pm. The company's response was to offer another tour on the island we are staying but by that time we did not trust we would get a good tour. So, still upset that this tour that was a focal point of our long awaited vacation was such a disappointment.