On the morning of our trip there was a Fire Emergency at 3 AM at our resort causing all the guests to rush outside. While outside a guest casually tells us she is on day two of her quarantine from Covid-19 Coronavirus.
Now we were exposed to the Virus.
We Immediately And Repeatedly called, texted And Emailed the tour operator Personally And Directly to let him know about the emergency and then self isolated at the resort as per CDC guidelines and local protocols. We would and could Never intentionally put others at risk!
* Unfortunately he NEVER, EVER responded! *
To date, 2 Months Later, we still have NEVER heard from the tour operator.
Needless to say, we Never received a refund!
Considering the operator had contacted us several times Before there was a problem, we were very upset and disappointed in the silent Ghosted treatment.
This Greedy, Pathetic individual Stole/Kept our money.
Incredibly Poor And Unacceptable customer service, to say the least.
Avoid this company at All Costs.
There are Much better, More seasoned, reliable And Reputable Full Day Trip Tours available.
A Much Better, More seasoned and reputable Day Trip to consider: Charleston Sightseeing Day Trip with Lunch from Myrtle Beach