Our tour guide, Lizzy , was very knowledgeable and described the people and events in an engaging and entertaining way that kept my attention and interest. I enjoyed learning more about this time period in Chicago's history; however, I would have liked more emphasis on the mob history and seeing more of the buildings and places that mob activity took place, as that was my main interest and reason for taking the tour, and less "ghosts". I do know that time is limited and it is hard to get everything in. All in all I did enjoy the Gangsters and Ghosts tour- the tour was well organized, Lizzy is a great guide, I learned some new things about the mobs in Chicago, and I enjoyed the ghost stories. One frustration was that when I booked the tickets there was no mention of different rates for different ages. Only one rate was shown. Even though we had a toddler with us I ended up paying the same for his ticket as no other options were shown on the "booking" site. But on my confirmation email it said I had purchased all adult tickets, and i later learned that children under 6 were free. So we ended up paying $35 extra for our tour.