Everything about this experience was great! We reserved our day online and received e-mail confirmations all along the way. The pick up time came the afternoon before departure giving us time to plan. Pick up was on time as was the entire day. Our tour guide Roger was extremely knowledgeable about the area and history of the economy, agriculture, weather etc, making the drive go by quickly. His service included planned rest stops and close parking. He knew exactly where to go for the best views. The van was comfortable and we could hear the guide. The time was scheduled to allow plenty of time to view the Grand Canyon and see several sites along the way! We are so happy to have chosen this day trip!!