My mom, sister and I booked this tour recently and it was the BEST TIME weve had in New York City during the 5 days we were there. In all my travels around the world, I can sincerely say that Vitali is one of the TOP tour guides Ive ever encountered. Hes not only personable, hes also very funny, informative and he kept the tour very light-hearted and a lot of fun! Ive been to Central park quite a few times, but Im so glad that I finally booked a pedicab tour especially with my mom joining us. We saw a lot of sights and learned more about the city and Vitali was so patient and kind to take such wonderful pictures throughout the tour. Everything was done in a very relaxed and easy pace. He was also very helpful in giving us more tips on what else we can do in NYC and also had recommendations for good restaurants. If youre thinking of booking this tour, I RECOMMEND YOU DO IT without hesitation and also upgrade to the 2-hour one because itll be worth it. Vitali even went over and beyond by dropping us off at our next destination, which was a complete surprise and a gesture that was very much appreciated. Hes such a gentleman and he provided top tier customer service!