The young lady who greeted us at the office when we first arrived could not have been nicer. answering our questions, going over what to expect. very welcoming. Our tour guide Zach made this an incredible journey. patient, knowledgeable, assisted anyone with kayaking questions, hiking expectations, displaying a real respect for the environment along with a passion for what he does. he made it fun and educational as well. plus he had some great short story jokes. just a pleasant day we will recall fondly. thank you, Jim and Paulette