Terrible, my tour was gonna start at 11:30, left the ship at 10:50, to meet up early, ando nobody , can to us to be pick up, i call the person so many times and when straight to the voicemail, waited till 11:50 and no body can to us or call us, so we call the company and they said that were sorry , they will see if they would refund the money , got so mad and ask to cancel, , we had to chage all plan.