Ben shared his knowledge, was personable, and cognizant of the fact that our three boys were afraid. My wife rode with Ben and the boys rode with me. They were safety conscious and the boys wore helmets, which we appreciated. Ben encouraged my wife to drive and, by the end, she did and had a blast. At first, it does look a little scary, but Ben's expertise and skill in navigating the trail makes you feel secure really quickly. The tour, the views, the ability to drive yourself all make this a once-in-a-lifetime experience you'll never forget. We highly recommend it. Jonathan & Jennifer Miller