Not impressed at all. When we rang up to confirm our transfer two days before the pick up, we were told that we had to walk to a given address of another hotel. We booked collection from our place of stay, but then we had to walk to another hotel. Very unprofessional service and I will never use this company again.
I was picked up earlier than advised at 1.15pm and didnt get to JFK until 3.15. It wasa long journey! !!
The guy who picked us up was on time and the travel time ok for the flight. The driver was probably in a hurry that the ride was a little rough, otherwise was OK.