This was our first visit and we had a great day on MV. Viator was not responsible for this in any way. We did not take the optional MV tour. Read the activity description and reviews to understand what you are (and are not) getting for your money.
Pro: Our driver was VERY good, with interesting details about the area and skilled navigation avoiding major traffic on the return to Boston. She seemed genuinely invested that we have a good trip.
Con: 50% of the trip is VERY uncomfortable.
There is a 2 hour trip on both ends in a crowded and cramped tour-style van. Viator does not hide the length of the trip, but they don't really point it out either. Since we did not drive ourselves I can't really make a recommendation re: driving yourself. However, there was a fee of $20 per day for parking (200 yards from the ferry dock), and $23 per person round-trip for the ferry. If you're not taking the island tour option, this looks like a better deal all around. For the time on the island we did our own thing and had a great time. There are probably other local options for a guided tour, and bike, scooter, and car rentals. If you have never been to MV we recommend it, even if you do take the Viator route. Just know what to expect.
Відповідь від хоста
Sep 2021
Thank you for the review. I am not sure why all the negativity after a great day though. Yes, Viator (New England Trips Inc.) was very responsible for this in a lot of ways.
1. You were given the opportunity to get to see Martha's Vineyard on your Boston visit. ( You could have driven on your own and tried to navigate the Boston traffic by yourself-"good luck with that")
2. You received Hotel pick up, snacks, bottled water and island guidebook and information about the island from your driver. All this, and OH YEAH your roundtrip 75 mile ride and round trip ferry tickets as well for $110 each. Try finding just a ride ONE WAY for that much without any ferry tickets or perks included.
3. That 2 hour trip also includes a restroom/coffee stop for our guests comfort which you conveniently forgot to mention.
4. Our VERY comfortable late model mini-coach buses are not vans by any stretch of the imagination. They are not luxury buses but are exactly as described. Our guests come in all shapes and sizes and unfortunately bus seats do not. What is a comfy, cozy seat for someone may not be for someone else.
5. You obviously didn't look very hard to find the trip duration as it is listed right on the front page and also in other places throughout the description.
6. Thank you for pointing out the other fees as that lets guests know that they are paying approximately $43.50 for their bus ride each way and other perks as described above. Try finding other transportation for that cost, my guess is you won't.
In closing, I am not sure why after a great day on the island you would feel the need to take the time to try to find something negative about your trip. I am happy that you enjoyed your day and that Viator and New England Trips could play a crucial part in getting you there and back safe and sound.
Sincerely,
Stephen M. Belcastro
President
New England Trips Inc.