The tour was nice and enjoyable to a certain extent. However, given how much it costs, I would say that it is not good value for money. For the trip I was on, our young driver/tour guide said it was his first day. He was very nice, personable, and I wish him the best for the future. But for the price paid, I would expect our tour guide to be knowledgeable and gave relevant information about the place being visited / along the way. It was not obvious to me while I was doing the trip, but I learned so much more about Alaska/Anchorage/wildlife/glacier/etc from my guides during subsequent trips organised by different companies.
At the start of the trip, we also made a stop at a petrol station because the tour guide and some people in our group had a mutual friend who happened to be in the area. So he stopped at the station to wait for the mutual friend to show up and have a chat for 10 minutes. I do not think this is very professional as obviously I did not pay to wait in the van for this.
Again, nothing personal and I wish the tour guide the best for the future. He seems to be a nice kid who is hardworking. But for the price paid, I would not recommend this tour.
Відповідь від хоста
Jun 2022
Hello - thank you for going on tour with us, and for taking the time to leave a review. Customer feedback is the best way for our guides and company to learn and grow. I hope the rest of your Alaska vacation was terrific! All the best, Lori