Had a great experience all the way around. Jourdan, our boat driver, was very knowledgeable and parked us where we encountered probably half a dozen sea turtles while we waited for the party in front of us to finish their parasailing. Once we got up, it was exhilarating. Nobody in our family LOVES heights but even though we were up very high it didn't feel anxiety-inducing. We were able to take in the views and not have any fear of falling other than the planned dip in the ocean before and after. The captain was affable, especially when indulged the kids when they asked him to dunk Dad (read: me) in the water repeatedly. Everyone had a great time, and we felt it was a first-class operation.