The City Sightseeing and Everglades Airboat Ride were good tours. Biscayne Bay Cruise was not good at all. The guides weren't professional people at all and the trip was worthless. We had a problem with the tour group that picked us up.....they said to meet them on the street around the corner from the hotel and we were there and they did not pick us up.....instead they went to the front of the hotel. When we called, they said we would have to get to their office or lose our payment. Eventually they picked us up.
This tour was disorganized and confusing to follow the
instructions of the tour. It was not clear what tickets was
meant for which tour area at all. I got lost and kept asking
people what to do the next step after one place. I finally
gave up the tour and walked back the hotel alone.
The trip was decent but nothing I would do again or highly recommend. the transition from one tour to another was faster then I expected. My only problem was the hosts for the tours were very rude when they were explaining how the transisitioning worked. They were yelling at customers to get off the bus but not in a good way. Another thing is the stickers they use for transitioning is a waste they fall off easily. Lastly they tried to do sale gimmicks on the boat ride which I didnt like.